At PROTASIS, the security of personal data for visitors/users of our Website is a top priority. To this end, we follow this Privacy Policy, which ensures compliance with the applicable legal framework for personal data protection.
The Data Controller responsible for processing personal data for the operation of this Website is PROTASIS, a company providing consulting services and solutions for electrical power systems.
By using the Website, visitors/users acknowledge that they have read, understood and unconditionally accepted this Privacy Policy.
Personal data refers to any information related to an identified or identifiable natural person ("data subject"), such as their full name, email address and more. An identifiable person is one whose identity can be determined, directly or indirectly, particularly by reference to an identifier, such as a name, email, location data, IP address, etc.
What Personal Data We Collect and For What Purpose
a) We collect your personal data in the following cases:
i) When you wish to subscribe to our Newsletter. In this case, you fill out the electronic form available on our Website, where we ask only for your email address. If you subscribe to our newsletter, your email will be used exclusively for this purpose and for as long as you wish to receive this service. You can unsubscribe at any time.
ii) When you contact PROTASIS in any way to facilitate communication. The personal data you provide in such cases is retained only for as long as necessary to fulfill the purpose of your communication.
We may also use the personal data mentioned above to contact you for market research purposes or to promote products/services related to your initial communication with us. In this case, we will inform you in advance and request your consent for the processing of your data.
b) When you visit and browse our Website, your Internet Protocol (IP) address is automatically recorded. However, this does not reveal any identifiable personal information and is used solely for statistical purposes regarding visits to our website. Additionally, cookies are collected, for which you provide consent upon entering the Website (see our Cookie Policy).
PROTASIS collects and processes the personal data of visitors/users of the Website strictly for fulfilling its functions and purposes, particularly for providing quality services and facilitating communication. No further processing of this data is done without the prior consent of the visitors/users.
Legal Basis for Processing Personal Data
The legal basis for processing personal data is:
a) Your consent when visiting this Website regarding the personal data collected through cookies, and
b) The legitimate interest of PROTASIS concerning all other data collected during a simple visit to the Website.
Data Recipients
The personal data of visitors/users of our Website is not transferred to third-party recipients. It is processed only by explicitly authorized personnel of PROTASIS, solely to facilitate communication with you.
Data Retention Period
Your personal data is collected and retained for the minimum time necessary to provide the relevant services, based on your consent. After this period, the data is deleted.
Data Security
To protect the personal data of visitors/users of our Website, we implement security measures to prevent the risk of loss, misuse, unauthorized access and disclosure of your personal information. Access to your personal data is granted only to authorized personnel of PROTASIS, who are bound by confidentiality obligations.
Your Rights and Choices
In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), you, as the Data Subject, have the following rights:
- Right of Access to Your Personal Data (Article 15): You have the right to know what data we have collected, for what purpose, how it is processed and how long it is stored.
- Right to Rectification (Article 16): You have the right to request the correction of inaccurate personal data and the completion of incomplete data.
- Right to Erasure ("Right to be Forgotten") (Article 17): You have the right to request the deletion of your personal data.
- Right to Restrict Processing (Article 18): You have the right to request the restriction of processing when: (a) the accuracy of the personal data is contested, (b) the processing is unlawful, or (c) the data is no longer necessary for the purposes of processing.
- Obligation to Inform about Rectification, Erasure, or Restriction (Article 19): You have the right to be informed about any rectification, erasure, or restriction of processing of your personal data, and any recipient to whom the data has been disclosed, unless this proves impossible or involves disproportionate effort.
- Right to Data Portability (Article 20): You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer this data to another entity without hindrance.
- Right to Object (Article 21): You have the right to object to the processing of your personal data. In this case, we will no longer process your data unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
Before providing any information or correcting any inaccuracies, we may ask you to verify your identity and/or provide further details to help us respond to your request.
Exercising Your Rights, Questions, Objections, Complaints
To exercise your rights, or if you have any questions, comments, objections, or complaints regarding this Privacy Policy or our data protection, privacy or security practices, please contact the Data Controller via the designated email (dpo@protasis.energy).
We handle your requests with the utmost care to safeguard your rights. For any request that involves the disclosure of personal data, visitors/users must provide sufficient proof of identity.
In some cases, we may not be able to fulfill your request immediately. However, we will always inform you of the status of your request within one month of its submission.
Right to File a Complaint
In accordance with Regulation 2016/679, if you believe that your rights concerning the protection of your personal data have been violated, you have the right to file a complaint with the Hellenic Data Protection Authority, located in Athens (Kifisias 1-3, P.C. 115 23), by phone at +30 210 6475600, fax at +30 210 6475628 or via email at complaints@dpa.gr.
PROTASIS may modify this policy to better protect personal data, with any such changes being announced through its website.